I was hoping someone here has had experience in dealing with the Italian consulate in Chicago. I have spent all this week trying to make an appointment with them to start my citizenship process, when I call they tell me that I have to make the appointment online. So I searched through their website numerous times and only found a form to schedule an appointment, so I downloaded it and filled it out, scanned it and emailed the consulate with the form attached to the email. I sent a brief description and the form to both their general email and the citizenship department email. I quickly got a response from the citizenship department email that the person will be out of office until August 20th but I have not received a response from their general email. Every time I call, they tell me to schedule an appointment online or no one answers the phone. This is very frustrating, does anyone have experience getting their citizenship through the Chicago consulate? Am I missing something here? Any help would be so appreciated. Thanks.